iRONVERSE Frequently Asked Questions

General

Ironverse is a 24/7 training facility in Albuquerque built for people who want more than a generic gym experience.

We offer serious strength and cardio equipment, indoor turf, personal training, Group X classes, a posing room, and recovery amenities including a private cold plunge and infrared hybrid sauna.

Whether your goal is fat loss, muscle growth, strength, athletic performance, better health, or a more consistent routine, Ironverse gives you the environment and support to make real progress.

Ironverse is located at:

11200 Montgomery Blvd NE
Albuquerque, NM

Our staffed hours are:

Monday–Friday: 8:00 AM–8:00 PM
Saturday–Sunday: 8:00 AM–6:00 PM

Yes. All Ironverse members receive 24/7 gym access, all year.

Members access the facility using the barcode in the Ironverse member app.

For the fastest help, email us:

General questions and membership support: info@ironverse.fit
Cancellation-related questions: cancel@ironverse.fit

You can also call us at 505-433-7737, visit during staffed hours, or submit a message through our Contact page.

Please note: a manager may not always be available by phone or in person. Email is the best way to ensure your request reaches the appropriate team member.

Memberships

Ironverse offers two core membership types:

Basic Membership

Basic membership includes:
24/7 gym access
Access to the gym floor
Top-tier strength and cardio equipment
Indoor turf and cardio space
Day-use lockers, showers, parking, and Wi-Fi

All Access Membership

All Access includes everything in Basic, plus:
Unlimited Group X classes
Unlimited private cold-plunge sessions
Unlimited infrared hybrid sauna sessions

Memberships are available through:

Month-to-month membership
One-year agreement
Paid-in-full membership options
Paid-in-full one-year options are available online.

Additional paid-in-full options, including six-month, three-month, and one-month options are available in club.

Yes. Fees vary by membership payment option:

Membership Option Enrollment Fee Annual Facility Fee
Month-to-month $139.99 $39.99
One-year agreement $39.99 $39.99
Paid in full $0.00 $0.00

Yes.

Upgrades: $20
Downgrades: $40

Contact the Ironverse team for help selecting the membership level that best fits your training and recovery needs.

Yes. Eligible memberships can be placed on pause for $15 per month.

Paid-in-full memberships may also be paused for $15 per month.

Cancellation terms depend on your membership type:

Month-to-month memberships: Require 30 days’ notice.

One-year agreements: Require 30 days’ notice and include a $100 cancellation fee.

Paid-in-full memberships: Are non-refundable, including on a prorated basis.

For cancellation assistance, email cancel@ironverse.fit.

No. Ironverse memberships are non-transferable.

7-Day All Access Pass

Yes. Ironverse offers a 7-Day All Access Pass for $29.99.

The pass gives you seven consecutive days of All Access privileges, including gym access, Group X classes, private cold-plunge sessions, infrared hybrid sauna sessions, AND 24/7 ACCESS.

No. The 7-Day All Access Pass costs $29.99.

However, if you join Ironverse before your pass expires, you will receive a $39.99 credit toward your sign-up.

The pass is available to local residents only and may be used one time per person.

Visitors from out of town or out of state are not eligible for the 7-Day All Access Pass.

Yes. Day passes are available for non-members.

Contact Ironverse or visit during staffed hours for current day-pass options and pricing.

Group X Classes

Ironverse is ramping up to offers a broad selection of Group X classes, including:

HIIT
BodyCombat
BodyPump
Boot Camp
Zumba
Yoga
Mindfulness & Meditation
Integrated Sound Therapy

See class descriptions on our Group X page.

Currently We Offer Kickboxing Class & Yoga Classes

Unlimited Group X classes are included with an All Access membership.

Basic members may purchase individual Group X classes separately.

Yes. Members reserve Group X classes through the member app.

The current Group X schedule is available in the member app.

As the class schedule continues to grow, Ironverse plans to add it to the website as well.

Yes. Classes are designed to challenge a wide range of fitness levels, and many workouts can be modified to meet you where you are.

If you are new to a class, arrive early, introduce yourself to the instructor, and let them know about any injuries, limitations, or concerns.

Personal Training

Yes. Ironverse offers personal training exclusively for members.

Our trainers help members train with better form, greater confidence, stronger accountability, and a plan built around their individual goals.

No. Personal training is available to Ironverse members only.

Non-members may still purchase day passes, Group X classes, and recovery services.

Personal-training clients receive a more complete coaching experience, which include:

Customized training programming
Expert coaching on form and technique
Progress tracking and accountability
Complimentary nutrition coaching
Biweekly InBody body-composition assessments
Customized nutrition guidance
Ongoing adjustments based on your progress and goals

Ironverse offers multiple personal-training options, packages, and trainer availability levels.

Your best starting point is the Ironverse Kickstart Fitness Assessment, where you can discuss your goals, assess your current fitness level, and receive recommendations on the best training option for you.

To Learn more or get started on our Personal Training page.

Recovery Zone

Yes. Ironverse has a Recovery Zone featuring:

Private cold plunge sessions
Private Infrared hybrid sauna sessions

Unlimited private cold-plunge and infrared hybrid sauna sessions are included with an All Access membership.

Members On The Basic Membership And Non-members may also purchase recovery services separately.

The Recovery Zone is available during staffed hours:

Monday–Friday: 8:00 AM–8:00 PM
Saturday–Sunday: 8:00 AM–6:00 PM

Yes. Members With All Access Can Book Their Session In ThIER mEMBER App.

Members With a Basic mEMBERSHIP Can Purchase And Book Through ThIER mEMBER aPP oR aT tHE fRONT dESK.

nON-mEMBERS cAN pURCHASE aND bOOK sESSION aT tHE fRONT dESK.

For cleanliness and safety:

You must rinse off before entering the cold plunge.

Follow all posted instructions and staff guidance.

Do not use the cold plunge if you have a medical condition that makes cold exposure unsafe without consulting your healthcare provider.

Cleanliness is a priority at Ironverse.

The cold plunge is sanitized after every use.
The cold plunge is drained and fully cleaned several times each week.

tHE iNFRARED hYBRID sAUNA iS sANITIZED aFTER eVERY uSE.
The infrared hybrid sauna is deep cleaned twO – fOUR tIMES each week.

Facility & Amenities

Ironverse features hand-selected, top-tier strength and cardio equipment for bodybuilding, strength training, athletic performance, fat loss, functional fitness, and overall health.

wE cARY bRANDS lIKE aRSENAL sTRENGTH, gYMlECO, fLEX fITNES, fREE mOTION, nEW nAUTILUS AND oRIGINAL cHAIN dRIVEN mACHINES fROM thE 70’S, bOOTY bUILDER, rOGERS, mAX pUMP, dYNA bODY, cYBEX, lIFE fITNESS, hAMMER sTRENGTH, AND mORE. wE wILL aLSO sOON carry Brands Like Panatta, New Tech, Gym 80, Atlantis, Prime, Mega Mass, and more.

The facility also includes indoor turf and dedicated cardio space.

Yes. Ironverse offers a dedicated posing room for members to practice and refine their posing routines.

The posing room is freely available for member use. The Group Room Is Also Available When No Class Is In Session And Is A Great Option With More Space To Practice Full Routines Or With Friends / Coaches.

Yes. Ironverse provides:

Day-use lockers
Showers
Free parking
Wi-Fi

Please bring your own lock and remove personal belongings from day-use lockers when you leave.

Locks Are Also Available For pURCHASE aT THE fACILITY.

No. Ironverse does not offer towel service. Please bring your own towel for training, Group X classes, or recovery sessions.

Towels Are Available For Purchase At The Facility.

No. Ironverse does not currently offer childcare.

Age Requirements

Members ages 13–17 must have a parent or guardian sign the required liability waiver.

Members ages 13–14 must be accompanied by a parent or adult while using the facility.

Age restrictions for the facility also apply to Ironverse amenities and services. Members ages 13–17 require a signed parent or guardian liability waiver, and members ages 13–14 must be accompanied by an adult.

For safety, staff may provide additional guidance based on the activity or amenity being used.

First Visit & Facility Etiquette

Bring:

A valid photo ID
Workout clothes
Supportive athletic shoes
A water bottle
A towel, if desired
A lock for day-use lockers, if needed

If you are joining, using a pass, or attending a fitness assessment, arrive a few minutes early to complete any necessary paperwork.

To keep Ironverse clean, safe, and focused:

Re-rack weights and return equipment when finished.

Wipe down equipment after use.

Respect other members, staff, and the training environment.

Use equipment as intended.

Ask for help if you are unsure how to use equipment safely.

Follow all posted rules for the Recovery Zone, posing room, turf, and Group X classes.

Report damaged equipment or safety concerns to staff immediately.

Pro Shop

Yes. The Ironverse Pro Shop offers men’s apparel, women’s apparel, and accessories.

Browse current gear in the Ironverse Pro Shop.

We Also Have A iN fACILITY pRO sHOP aND cARRY a Wide Variety Of APPAREL aND aCCESSORIES. oUR iN fACILITY pRO shop Also Has Pre Made Meal Preps, Energy, Protein And Hydration Drinks And Will Soon Include Supplements.

Yes. Ironverse offers free shipping on U.S. orders over $100.

For questions about an online order, delivery issue, return, or exchange, email support@ironverse.fit.

Still Have Questions?

We are here to help.

Email info@ironverse.fit for general questions, membership support, or help getting started.

For cancellation-related requests, email cancel@ironverse.fit.

You can also call 505-433-7737 or visit Ironverse at 11200 Montgomery Blvd NE, Albuquerque, NM during staffed hours.